Support

Standard Support

If you have a question, there's a chance it might already be answered. Check out our FAQ page to see if your question is already answered.

Join Discord

Community Support

Chat directly with TensorDock staff and users on our Discord.

Email Sales

24 Hour Sales Support Via Email

Email us at [email protected] to contact a salesperson. This is useful if you need help comparing services, e.g. an NVIDIA Tesla V100 vs an NVIDIA A100. A salesperson will respond within 24 hours.

Email Support

48 Hour Standard Support Via Email

Email us at [email protected], and our experienced staff will resolve your issue or question within 48 hours for services that have already been provisioned. This is on a best-effort basis, and response times can vary over weekends and holidays.

Enterprise-Level Support

Request

Live Support via Slack

Email us at [email protected] to request a shared Slack channel for live synchronous communication. Available for enterprise customers only.